Part 4: Adding A User Account to The Domain That Will Be Used for the SBC

After you have registered a domain name, you need to add at least one user with a Phone System license (in my case I am using an E5 license which includes Phone System) and the SIP address of that user should have the FQDN portion of the SIP address matching the created base domain. This is needed to complete the registration of the SBC.

On Microsoft 365 admin center, expand Users > Active users

Click on Add a user

The “Add a user” wizard will be started

Fill in the details of that user, the most important part is that under “Domain” you make sure that you have selected the domain which will be used for registering the SBC

I cleared “Automatically create a password” this allows me to enter the password myself (that is just my personal preference)

I typed the password

I cleared “Require this user to change their password when they first sign in” (that is also my personal preference).

I typed the password and clicked on Next

The user needs to have a Phone System license. In my trial tenant, I have “Office 365 E5”, so I am assigning this type of license to this user

Click on Next

This will take you to Review and finish the page. Where you can check the settings that you have selected

Click on “Finish adding”

The wizard will work on adding the user

The wizard will confirm that the user is added

Click on Close

Now you will be able to see the user in the list of “Active users”. You might need to search the user if you have a big number of users